Shipping policy
At Moodixa, we aim to deliver your order quickly, safely, and reliably.
We ship from fulfillment centers located in Asia, Europe, and the United States, working with trusted logistics partners to ensure smooth delivery worldwide.
๐ฆ Processing Time
All orders are processed within 1โ3 business days.
Once your order has shipped, youโll receive a confirmation email with your tracking number so you can follow your delivery status anytime.
๐ Shipping Locations
We currently ship to most countries worldwide.
Your order will be shipped from the warehouse closest to your delivery address whenever possible to ensure faster service.
๐ Shipping Carriers
We partner with reliable carriers such as SF Express and FS Shipping to provide secure, trackable deliveries.
โฑ๏ธ Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| United States | 7โ14 business days |
| Europe | 7โ14 business days |
| Asia-Pacific | 7โ12 business days |
| Canada | 10โ20 business days |
| Other Regions | 15โ30 business days |
โ Delivery times are estimates and may vary due to customs, carrier delays, or local holidays.
๐ซ Unavailable Delivery Regions
We currently do not deliver to certain countries due to local restrictions.
A full list of excluded regions can be found on this page (same list retained).
Curaรงao, Guernsey, Dominican Republic, Guadeloupe, Aruba, Barbados, Bolivia, Martinique, Palestinian Territories, Peru, Sint Maarten, Jersey, Fiji, French Polynesia, Maldives, Myanmar (Burma), New Caledonia, Bahamas, Bermuda, Cayman Islands, Chile, Costa Rica, Ecuador, Guatemala, Jamaica, Trinidad & Tobago, Turks & Caicos Islands, Puerto Rico, Guam, Honduras, Mauritius, India, Bhutan, Papua New Guinea, Paraguay, Argentina, Timor-Leste, Egypt, Venezuela, Andorra, El Salvador, Sri Lanka, Kenya, Uruguay, Nigeria, Colombia, Uganda, Nicaragua, Afghanistan, Algeria, Armenia, Botswana, Cook Islands, Faroe Islands, Gambia, Georgia, Ghana, Gibraltar, Greenland, Iraq, Jordan, Kazakhstan, Malawi, Moldova, Montenegro, Mozambique, Namibia, Nepal, Seychelles, Tanzania, Tunisia, Zambia, Zimbabwe, Panama, Brunei, Macao SAR China, Somalia, Cameroon, Kosovo, Morocco, Pakistan, Bangladesh, Suriname, Guyana.
๐ Incorrect Address Disclaimer
Please double-check your shipping details at checkout.
Moodixa is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
๐ธ Customs & Import Taxes
For international deliveries, local customs duties or import taxes may apply.
These fees are the responsibility of the buyer and are not included in the product price.
๐ฌ Need Help?
For questions or assistance with your order, contact us at
๐ฉ support@moodixa.com