



Contact Us
We’re here to help! If you have any questions about your order, our products, or need assistance, feel free to reach out to us.
📩 Email: support@moodixa.com
🕒 Customer Service Hours:
Monday – Friday: 9:00 AM – 6:00 PM (PST)
Saturday – Sunday: Closed
We aim to respond to all inquiries within 24–48 hours during business hours.
Thank you for choosing Moodixa – we appreciate your trust and support!
Moodixa is a brand owned and operated by PREKPRESSO LTD — UK Registered Company No 16398047
Ease into comfort, anytime.
One device, endless relaxation.
Gentle kneading, cozy warmth, and comfort in just 15 minutes a day.
How it works
Applicable Body Areas
FAGs
Does the massager feel like a real massage?
Yes. The 4D simulated finger kneading is designed to mimic the natural motion of human hands, offering a realistic and soothing massage experience.
Can I adjust the intensity?
Absolutely. The device comes with multiple speed and direction settings, so you can customize the massage strength from gentle to deep.
Does the heating get too hot?
No. The gentle heating function stays consistently warm and comfortable — perfect for a relaxing experience.
Is it noisy during use?
Customers report that it runs quietly, making it suitable for use at home, in the office, or while watching TV.
Can I use it on other body parts?
Yes. While designed for the neck and shoulders, it can also be used on the back, waist, thighs, and legs for full-body comfort.
Is it portable?
Yes. It’s lightweight and easy to carry. Many users love using it at home, at the office, or even while traveling
Does it have an auto shut-off?
Yes. For safety, it automatically powers off after 15–20 minutes to prevent overheating.
Is it cordless or does it need to be plugged in?
Most models work with a power adapter, though some versions may include a car adapter for on-the-go use.
How long should I use it?
We recommend using Relaxura™ for 15–20 minutes per session, once or twice a day, as part of your daily relaxation routine.
Will it help with chronic pain or stiffness?
Relaxura™ is not a medical device. It’s designed to help ease everyday tension and promote relaxation after long hours of work or activity.